Posts tagged twitter

Gladwell’s half-understandings

Merlin Mann successfully dismantled Malcolm Gladwell’s latest 4,348 word polemic (on the worthlessness of social media activism) in less than 140 characters:

Nobody half-understands a topic as lucidly as Malcolm Gladwell. Unless he’s found one case study claiming the contrary.

Examining Calgary’s “three horse race” for mayor

As always, local writer Jeremy Klaszus did a great job in his post analyzing why the brouhaha with the Calgary Police Service – more specifically, chief Rick Hanson – is a winner for mayoral candidate Naheed Nenshi. For those not as addicted as I am to Calgary civic politics, I’ll fill you on the situation: the police chief stepped into a debate between Nenshi and mayoralty frontrunner Ric McIver, calling Nenshi’s open questions about the pre-approved police budget “ill-informed” and “irresponsible”. As Jeremy explained:

Says McIver: “[Police Chief Hanson] can’t stand by and let somebody falsely malign his department.”

Says [Barb] Higgins: “I think the chief wants the accurate story out there and I think that’s a great thing.”

All of which would be fine — if Hanson was making any effort to put the accurate numbers out there and prove Nenshi wrong. But he hasn’t. So McIver and Higgins come off looking like they’re blatantly pandering to the law-and-order crowd, and at the same time, they’re helping further the “McBarb” narrative that Team Nenshi is pushing (gist: that McIver and Higgins are more or less the same).

And Nenshi? He comes off looking like the upstart candidate who happened to ask a good (albeit provocative) question and got in trouble for it. Not a bad place to be, and Nenshi knows it. Here’s one of his quotes from this morning’s Herald story: “I’m trying to get the facts on the table, and if the chief helped me get on the front page of the newspaper with my questions that still haven’t been answered, I’m not going to complain about that.”

I think it is worth going a bit further and examining just how disingenuous Ric McIver’s response was in the Herald article. McIver’s claim that the chief “can’t stand by and let somebody falsely malign his department” rings hollow when Nenshi’s questions are derived from the police budget and StatsCan numbers. No thinking person believes that Nenshi’s data is false, especially since no one – not the police or any of the four campaigns criticizing him – have provided a shred of evidence to refute his data.

More importantly, I agree with Jeremy’s assessment that ”it’s been a really good week for Naheed Nenshi” but for different reasons. I think the police issue is actually a secondary or tertiary point in an argument why this past week was the best of Nenshi’s campaign.

So, aside from handling the police issue masterfully, what made last week the best of Nenshi’s campaign?

Monday was a huge news day for the municipal election. Aside from being the formal start of the campaign (a.k.a. nomination day) we also saw two important developments:

  1. CTV/Calgary Herald poll indicating that Nenshi had broken out of the pack of over a dozen challengers vying for the third place spot in the Higgins-McIver “two horse race.”
  2. After a “sleepless night ” when the poll numbers came out (early Monday morning) Calgary-Buffalo MLA Kent Hehr gracefully dropped out of the race telling FFWD that he was “impressed with Nenshi, not with McIver.”

Losing one of the top 5 candidates (according to the polls), while clearly breaking out of the pack of would-be third place candidates, presented a Nenshi with a huge opportunity: he started calling the mayoralty contest a “three horse race.”

By week’s end, the “three horse race” narrative had percolated into the way many media outlets were framing the election, especially in relation to the headline grabbing dust up with police chief Hanson. The strategic importance of the media’s and the public’s acceptance of  the “three horse race” narrative to Nenshi’s campaign cannot be understated. While both McIver and Higgins have thus far ran conventional, low risk “frontrunner” campaigns – lots of vague bullet points, buzzwords like “vibrant” and relatively few concrete ideas – Nenshi played to his strengths and based his entire campaign on a ton of well researched, very specific “Better Ideas.”

The approach seems to be getting some traction. As DJ Kelly noted in Friday’s Metro, Nenshi handily won two post-debate audience polls this week and has recruited so many engaged volunteers and social media supporters that he’s effectively turned the #yycvote twitter hashtag (being used to discuss the election) into an “echo chamber” for his campaign. #yycvote is now averaging nearly 1,200 civic-election-related tweets per day and saw 1,500 on nomination day.

As a betting man, I’d wager that Nenshi and his “Better Ideas” are going to target the 44 per cent of Calgarians that intend to vote, but are still undecided. But before anyone suggests that I’ve drank the kool-aid, I will acknowledge that Nenshi has a huge hill to climb to beat the name recognition and the truckloads of money behind the early success of the Higgins and McIver campaigns – especially with only 23 days left to do it. But as one regular Calgarian pointed out on #yycvote:  ”All a person has to do is get others to read the candidates platforms and inevitably, they become @nenshi supporters.”

A new era of exponentially increasing accountability?

Lately I’ve been thinking about the role of technology in changing the relationship Canadians have with all levels of government. The potential for open data to create transparency and direct citizen engagement in deciding how their city is run, and how an MP can now speak directly with the Canadian public across the country to address concerns and respond to criticisms about recently introduced legislation, are two recent examples of how technology is creating opportunities to reshape the way the public interacts with government.

Particularly fascinating is the potential for the proliferation of low cost digital cameras to exponentially increase the opportunities to hold accountable authorities who break the rules.  Two weeks ago, the Braidwood inquiry concluded that the RCMP (in CBC’s words) were “not justified in using a Taser against the Polish immigrant and that the officers later deliberately misrepresented their actions to investigators.” The basis for these damning conclusions is the now infamous bystander video of Robert Dziekanski’s taser-induced death at the Vancouver airport in 2007, which lead me to tweet the following:

Rhetorical question of the day: Would there have been a #Braidwood inquiry without the video?

Only several days later, I watched the crowdsourced panopticon that was the G20 vandalism, and the resulting overreaction from police, via photos uploaded in realtime to Twitter (and on television).  In a few of the photos I saw, it looked like much of the crowd was there to gawk and photograph everything that moved. Listening to a podcast from The Globe’s @IvorTossell, who was live-tweeting and sharing photos of the protest, my suspicions were confirmed. The 4 minute piece called “All the world’s a cellphone-equipped stage” noted the same observation: that much of the crowd was there to take pictures and shot video; a change that signified a new era accountability and scrutiny towards both the vandals that broke windows and set fire to police cars and the riot-gear-clad cops who stormed peaceful protesters singing the national anthem.  The resulting images and footage were pretty incredible, even mesmerizing.

But even more astounding is this report from The Globe: the man shot the video of the death of Robert Dziekanski was at the G20 capturing more examples of the police behaving badly with the very same camera.

“I saw two different people get surrounded by police and beat down pretty bad,” [Paul Pritchard] said. “They didn’t get released until the crowd chanted for their release.”

He realized his cellphone camera was not adequate for what he expected was about to happen. He raced home on his bicycle to retrieve a trusty Sony Cyber-shot camera.

It was with that camera that Mr. Pritchard once captured the shocking images of a man’s death.

At 1:21 a.m. on Oct. 14, 2007, Mr. Pritchard, who had been teaching English in China, was at Vancouver International Airport on his way home to Victoria to see his father, who was dying of cancer. A ruckus in the arrivals area led him to train his camera on a distraught passenger. Four minutes later, police arrived and, in a stunning sequence later aired for millions of viewers, the traveller was zapped by a taser, his anguished cries the last sound he would make before dying. Mr. Pritchard continued shooting over the objections of a security guard.

This man personifies the new era we’re only just beginning to understand.

While size of these already-powerful devices continues to shrink – the power of the smartphone in your pocket now exceeds that of the computer you bought in 2001 – the quality and storage capacity, and the digital distribution network transmitting the media they create, only continue to expand exponentially.

This expansion is predictable. It follows along a smooth exponential curve when graphed, representing the rapid doubling of the speed and price performance of all information technology. But while the continued acceleration and ubiquity of technological expansion are assured, the resulting social and political consequences are still very much up in the air.

What will this future mean for Canadians and our democracy? I’m anxious to find out.

I can haz less censorship?

Do LOLCats help fight censorship? The surprising answer is that yes they do.

funny pictures of cats with captions

This year’s Dalton Camp Lecture in Journalism was a feast for media nerds like me. Former CBC reporter and producer Sue Gardner, now executive director of the Wikimedia Foundation, made more insightful comments about the future of media, journalism and the way the web is changing our relationship with information than I can recount here. But one comment on the resiliency of the web in adressing would be censors of widely adopted social media platforms really stuck out for me.

Reflecting on the usefulness of Twitter to the Iranian election protests last June, Sue Gardner said (with my added emphasis and links):

Things like Twitter are really hard to censor because they are tools that lots of people use for lots of different reasons. There’s a guy named Ethan Zuckerman, who is a fellow at the Berkman Institute at MIT and he calls this the “cute cat theory.”

So the theory is that if millions of ordinary people use a tool like Flickr, or YouTube, or Twitter, or Facebook, or whatever – and they use it to share cute pictures of cats, or their grandchildren, or party invitations, or snapshots, or whatever – and meanwhile a few activists also use that same tool for other purposes, to share “information that wants to be free,” that people want to suppress: that makes censorship really difficult.

What happens is that if you try and shut down the tool that people are using to share cute pictures of cats they will freak out, right?  Because they want to share the pictures of the cats.

So what that means is that the pictures of the cat lovers provide cover for tools that are also used for, frankly, more important purposes such as for sharing information that would otherwise be suppressed. So the utility, the sort of general broad utility, of something like twitter makes it much much harder to censor.

Unsurprisingly, I’d recommend that you listen to the entire hour long 2009 Dalton Camp Lecture in Journalism, and while you’re at it, subscribe to the CBC Ideas podcast where I found this gem among many others. Lastly, a hat tip to the I can has cheezburger network, including the infamous FAIL Blog, for their enormous lack of FAIL.

Open data at ChangeCamp Edmonton

I’ve had a few days to digest everything I took in at ChangeCamp Edmonton, an unconference that I attended last Saturday. I still feel inspired.

changecampedmonton

Choosing from a grid of open discussions about participation and collaboration between citizens and government pitched by attendees on the day, the sessions I attended at ChangeCamp Edmonton emphasized a new openness and transparency between people and the institutions that represent us.

I intend to blog about other sessions I attended, but to start with I need to get these lingering thoughts about Mack Male‘s open data session off of my chest:

(for those unfamiliar with open data, check out the related links at the end of this post and the open data wikipedia page)

The problem of privacy

Unfortunately, the conversation seemed to get bogged down with privacy issues, which I agree are a legitimate concern anytime we’re dealing with data relating to individual citizens.

The problem is that even with personal identifiers stripped from the data, resourceful data mining detectives could potentially cross reference many seemingly unrelated databases to piece together enough circumstantial evidence to pin point someone’s identity. This is a legitimate concern and a place where I believe a moratorium on open data relating to individual citizens should exist until these privacy risks can be adequately considered and addressed.

But what about public data?

Nearing the end of our 45 minute session, I looked up from my laptop note taking to make this point:  is this focus on privacy the wrong conversation to be having? Can’t we a make a clear distinction between data about citizens and data about our public institutions and how they function?

In any democracy there is an expectation of transparency for elected officials and public institutions, so let’s get started on open data by opening up data about, and created by, these institutions and making it more accessible.

Creating transparent institutions

I posed a second – mostly rhetorical – question to the group of about 40 people, (which included Government of Alberta and City of Edmonton employees):  If we want to look through the details of specific expenditures in an expense line on a budget for a public office or institution, why shouldn’t that be possible if the technology is available  (which it is) and the cost isn’t prohibitive (which it isn’t)?

Public data is currently released in a heavily formatted, edited and “locked” format like a PDF. We’ve paid for our governments and institutions to collect that data, why shouldn’t they make it available in a format that facilitates editing an analysis by citizens?

Recent complaints from journalists trying to make their way through the federal government’s labyrinth of stimulus spending is another compelling reason why it’s time we demanded data be accessible in an open format from all levels of government.

Citizens as investigators of the “long tail”

Kevin Kuchinski made a great point nearing the end of the initial open data discussion: there are huge amounts of data collected stored on paper by all levels of government already.

The problem becomes obvious with this question: Do citizens file freedom of information requests for fun?

My sense is that the fees, delays and hassle prevent all but the most dutiful citizens from looking through our existing public data in their spare time.

The necessity of combing through reams of paper looking for the proverbial “needle in the haystack” is the why we’ve needed highly dedicated professional investigative journalists to discover important secrets and hold our institutions accountable.

I’m proposing that we implement policies that make it easy for anyone to be Woodward and/or Bernstein in their spare time.

We need to tap into the “long tail” of expertise outside government. But to do so we will need to elect leaders that legitimately value transparency enough to work with citizens to create a wikipedia style community interested in using their spare time to make our public institutions more efficient, transparent and accountable.

I love this goal.

Real transparency has the potential to be more a transformative, non-partisan game changer than, for example, a provincial fringe party electing a new seemingly capable leader ever will. *cough* #WAP *cough*

Some slight reservations

But there’s one dark cloud: Lawrence Lessig’s recent cautionary analysis, “Against Transparency

Essentially Lessig is saying that open data about public institutions must take place in the context of a movement of people focused on fixing problems as they are discovered, lest open data lead to disillusionment and breed further cynicism and apathy. Luckily, we’re are meeting that bar by bringing citizens together to discuss these issues, one unconference at a time.

Lastly, let me reiterate my thanks to all the participants, organizers and sponsors that made ChangeCamp Edmonton such an enormous success.

Related links

Mastermaq’s open data blog post

DJ Kelly on open data in Calgary

David Eaves on the three laws of open government data